SERVICE LIST
- Contract
- Pay in Local Currency
- Service Hour
- Response
- QnA
- Emergency Failure Response
- Billing Service
- Troubleshooting
- Technical Support
- Resizing GCP Resource
- Monitoring & Resource Analytic
- User Access Provisioning
- Backup & Restore
- Security Setting & Control
- Operating System Patching
- Network Managmement
- Other GCP & GWS related service
0%
BRONZE
Limited Offer- ✕
- ✓
- Weekday 9 – 5
- Within 8 working hours
- ✕
- ✓
- Guidance by email
- ✕
- ✕
- ✕
- ✕
- ✕
- ✕
- ✕
- ✕
- ✕
15%
GOLD
15% of the billing with min SGD 10,000 spend- Min 1 year
- ✓
- Weekday 9 -5
- Within 1 working hour
- Email and phone
- 24 hours / 365 days
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓